RATES

Contract Rate. Contract rate is a specific fee for a specific service which shall be detailed in the Client's service agreement. If Client chooses to add to or change services under a contract rate, Client must pay additional fees which will be detailed in Client's service agreement, an amendment to that agreement and/or separate service agreement.

Hourly Rate. Hourly rate is a specific fee for one hour of service. If Client chooses this rate, it will be detailed in Client's service agreement, an amendment to that agreement and/or separate service agreement.

Maintenance Rate. Maintenance rate is a specific rate for a specific amount of services as detailed in the Client's service agreement.

Travel Expenses. In the unusual event Client elects services that require Hammett Enterprises, LLC personnel to travel, Client must pay for all reasonable expenses to include transportation, lodging and meals. This will be detailed in Client's service agreement, an amendment to that agreement and/or separate service agreement.

BILLING AND PAYMENTS

Invoices. Invoices are sent to Client by electronic mail and payment is due upon receipt, unless Hammett Enterprises, LLC agrees to other terms with Client which shall be shown on the Client's invoice with a future due date. The use of electronic facilities or agents, including mail, shall be in accordance with procedures established by Hammett Enterprises, LLC and governed by the applicable provisions of the Uniform Electronic Transactions Act.

Retainer/Other Fees. All services require a predetermined retainer fee with the remainder balance due when services are rendered. Once Client's project is complete, retainer fee will be applied to original cost. If Client chooses to postpone or terminate services prior to the completion of project, Client shall pay for all fees associated in the development of project up to the point of termination or postponement, less the retainer fee. If Hammett Enterprises, LLC does not incur any expenses prior to termination or postponement, the retainer fee will not be refunded except for very unusual circumstances to be determined by Hammett Enterprises, LLC. In addition, if certain services take longer than one month to produce because of Client, or if the project is ongoing, all fees associated with that service to date are due monthly until Client project is completed. Hammett Enterprises, LLC will not begin, continue or complete Client project unless said payments have been received.

Payment Types. Payment must be United States currency in the form of check, money order, and/or cash. Client may also use a credit card (Visa, MasterCard, Discover) to pay invoice. Paypal service may also be used as a payment type. Some credit card and Paypal payments may require a 4.0% convenience fee which will be determined by Hammett Enterprises, LLC.

Insufficient Funds. Client will be charged and must pay all fees associated for returned checks. These fees shall include a $32 processing fee plus any bank fees Hammett Enterprises, LLC incur as a result.
Final Project Proof / Payment. Client agrees that once Hammett Enterprises, LLC sends Client's final project proof by e-mail, Client must review and work with Hammett Enterprises, LLC to affect edits within 10 business days from the date final proof was sent.  This does not apply to websites as websites details are based on service agreement timleline. Client also agrees that after 10 business days from the date proof was sent the Client's project is complete.  Final payment is immediately due, and if any further edits are necessary, the Client agrees to pay additional charges. Completed projects will not be delivered to Client or its agent until all outstanding balances are paid. The outstanding balances for projects not completed are not due.

Late Payments. Payment for services is due upon receipt of invoice; however, Hammett Enterprises, LLC allows a 15 day grace period from the date of invoice. If Client's web site is hosted through Hammett Enterprises, LLC contract provider and Client chooses to move web site to Client's own provider while Client has an overdue invoice balance, Hammett Enterprises, LLC will not affect the services required to move the web site until the invoice balance is paid in full, regardless if fees are for web services or not.

Debt Collection. Invoices overdue by 60 days may result in the termination of all other services provided to the Clients by Hammett Enterprises, LLC. When overdue payment is received, Hammett Enterprises, LLC will resume services that were terminiated. Additionally, accounts 90 days overdue may be referred to a collection agency and/or attorney. Client is responsible for all fees associated with the collection of the debt.